dbd99 Responsible Gaming — Your Safety Is Our Priority
Enjoy entertainment within your limits. dbd99 is committed to giving you a healthy and enjoyable gaming experience.
Why Is Responsible Gaming Important?
Online gaming can be an enjoyable form of entertainment when played in moderation and with the right mindset. dbd99 believes every player's experience should be fun, safe, and controlled. We never want anyone on our platform to face financial or mental stress.
Gaming should always be treated as a recreational activity — not as a source of income or a solution to financial problems. When gaming becomes a source of stress rather than enjoyment, it is important to seek help. dbd99 is ready to stand by your side on this.
Our Commitment
dbd99 provides services only to individuals aged 21 and above. We actively prevent access by minors and work to build a responsible gaming culture. We have a range of effective tools and measures in place to ensure your protection.
Our Protection Tools
Set Deposit Limits
You decide how much money you deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately, and a set waiting period is required to increase it — protecting you from spending more on impulse.
Timeout / Break
If you want to give yourself a short break, you can temporarily close your account for anywhere from 24 hours to 30 days. While a timeout is active, you cannot log in, place bets, or make deposits.
Self-Exclusion
If you feel gaming is getting out of control, take advantage of long-term self-exclusion. During this period, your account is completely inactive, and a specific process must be followed to reactivate it.
Session Time Limits
Keep track of how long you play. When a set time has passed, our system will send you a reminder so you can consciously take a break and avoid spending too much time gaming.
Set Loss Limits
Decide in advance how much you are willing to lose in a day or week. Once that limit is reached, the session ends automatically, which helps you keep your emotions in check.
24/7 Support Team
Our support team is always ready for any issue. Chat with us live or via email in Bengali — we are here for you.
Signs of Problematic Gaming
If you or someone you know shows any of the following signs, it is time to seek help.
Being unable to stop playing even after spending too much time and money on gaming.
Trying to win back lost money by placing more bets ("chasing losses").
Continuing to game while neglecting family, friends, or work.
Hiding or lying to family or friends about how much you are gaming.
Taking on debt because of gaming or using money set aside for essential expenses on gaming.
Feeling restless, irritable, or anxious when unable to game.
Gaming to relieve stress or escape frustration rather than for enjoyment.
Do Not Hesitate to Ask for Help
If the above signs appear, contact the dbd99 support team right away. We will help you without judgment and with empathy, and assist you in activating the necessary tools.
How to Use the Protection Tools
Log In to Your Account
Access your account on dbd99 and go to your profile settings.
Open the "Responsible Gaming" Menu
In settings, find the "Responsible Gaming" section.
Enable Your Preferred Limits
Activate whichever you need — deposit limits, loss limits, session time limits, or self-exclusion.
Confirm with Support
If you have any difficulties, let our team know via live chat — we will help you right away.
Protection for Minors
dbd99 strictly does not allow any person under the age of 21 to register or game. Age is verified at registration, and if suspicious activity is detected, the account is investigated.
If you have children or teenagers in your household, please use parental control software on your device and keep your account details secure. Internet safety tools such as Net Nanny, Qustodio, or your device's built-in screen time feature can be used.
Age Verification
An age verification process is mandatory for all new accounts. Withdrawals are held until verification is complete.
Account Sharing Prohibited
Sharing your account with anyone else — especially minors — is strictly prohibited and may result in account termination.
Support & contact
If you have any concerns about your gaming experience, talk to us. We are ready to provide support in Bengali.
Live Chat
Use our 24/7 live chat service. You can speak directly with our support team in Bengali at any time and get a quick resolution.
Email Support
For detailed issues, email us:
[email protected]
Our team responds in both Bengali and English.
Activate Tools
Set limits, enable a timeout, or start self-exclusion directly from your account settings. The support team is always ready to guide you through the process.
Tips for Healthy Gaming
Set a budget before gaming and do not exceed it.
Think of gaming as entertainment, not as a way to earn extra money.
Take regular breaks and spend time with family and friends.
Accept losses as normal — do not place more bets to try to recover lost money.
Do not game when you are stressed or feeling down — make decisions with a clear head first.
Never game with borrowed money or money set aside for essential needs.
When in doubt, use dbd99's protection tools — that is not a weakness, it is a sign of good judgment.
Read the gaming rules and terms and conditions carefully to avoid unexpected situations.
Enjoy Safely
dbd99's Gaming Experience
Play responsibly and read our detailed FAQ. Get the most enjoyment while staying within your limits.